India aspires to be a world leader in citizen centric on-line services

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New Delhi, Dec 4: The provision of Citizen-Centric Online Services is the foundation of an efficient public administration system.

It leads to transparency and accountability in the governance and fosters equitable growth, says an official release.

Department of Administrative Reforms and Public Grievances (DARPG) has taken up a goal in quantum shift in Online Government Services across the country.

This aims to further Government’s efforts at revamping of Public Administration system, Public Grievance Redress Mechanism, ushering in e-Governance, Digital India, etc., more so in the context of the goal of   ‘Minimum Government with Maximum Governance’ through e-Governance based Citizen Centric End-to-End On-line Services.

In this regard, DARPG is exploring the possibility of collaboration with various foreign countries in the field of Public Administration and Governance in several areas of cooperation along with concerned line Ministries in GoI.

Countries like South Korea, Australia, USA, UK, Singapore and New Zealand rank high in the UN E-Government Survey.  It has already partnered with UNDP to help India become a Global Leader in providing Online end-to-end Citizen Centric Services.

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