New Delhi, Dec 01: In yet another passenger friendly measure, the Ministry of Railways today began the operation of Passenger Reservation System counters at railway stations to benefit passengers seeking cancellation of tickets after the closure of Passenger Reservation System (PRS) at railway stations where there are no current reservation counters.
With effect from December 1, 2015, one existing Unreserved Ticketing System (UTS) counter in such stations has been earmarked as UTS-cum-PRS facility where passengers will be granted refund across the counter.
